Rating calculations

Here's an explanation of how our rating system works.

The rating scale goes from 1 (lowest) to 5 (highest).

Realtor rating questionnaire

Communication: The agent informs you of new properties that come on the market that may have an influence the sale of your home
* Included in the calculation of the overall rating
  • [ 1 ]  Very poor, does not inform us about anything
  • [ 2 ]  Poor
  • [ 3 ]  Satisfactory, provides some information
  • [ 4 ]  Good
  • [ 5 ]  Excellent, always keeps us informed
Marketing Skills: Promotes your property to every qualified client, buyer and investor in a variety of ways, such as sale signs, open houses and internet websites, and reports the results back to you
* Included in the calculation of the overall rating
  • [ 1 ]  Very poor, does not promote at all
  • [ 2 ]  Poor
  • [ 3 ]  Satisfactory
  • [ 4 ]  Good
  • [ 5 ]  Excellent
Honesty: Honest about the market, estate value, prices and other related issues
* Included in the calculation of the overall rating
  • [ 1 ]  Should not be trusted
  • [ 2 ]  I'm not sure about him/her
  • [ 3 ]  Satisfactory
  • [ 4 ]  Honest
  • [ 5 ]  Very honest and dedicated to the clients
Reliability: Willingness to provide prompt and honest service
* Included in the calculation of the overall rating
  • [ 1 ]  Always late and unreliable
  • [ 2 ]  Often late and unreliable
  • [ 3 ]  Satisfactory
  • [ 4 ]  Usually on time and reliable
  • [ 5 ]  Always right on time and reliable
Helpfulness: Caring indiviualized attention the agent provides
* Included in the calculation of the overall rating
  • [ 1 ]  Useless
  • [ 2 ]  Not very helpful
  • [ 3 ]  Satisfactory
  • [ 4 ]  Helpful and friendly
  • [ 5 ]  Always helpful, friendly and accommodating
Knowledge: Knows the market, deals and the rules
* Included in the calculation of the overall rating
  • [ 1 ]  Clueless
  • [ 2 ]  Has some idea
  • [ 3 ]  Satisfactory
  • [ 4 ]  Knowledgeable
  • [ 5 ]  Very knowledgeable
Quality of Service: Ability to perform the promised service
* Included in the calculation of the overall rating
  • [ 1 ]  Very poor
  • [ 2 ]  Poor
  • [ 3 ]  Satisfactory
  • [ 4 ]  Very good
  • [ 5 ]  Excellent

Office rating questionnaire

Environment: The office enviroment
* Included in the calculation of the overall rating
  • [ 1 ]  Hostile
  • [ 2 ]  Not very friendly
  • [ 3 ]  Satisfactory
  • [ 4 ]  Friendly
  • [ 5 ]  Very friendly
Personnel: Staff working in the office
* Included in the calculation of the overall rating
  • [ 1 ]  Unhelpful & inconsiderate
  • [ 2 ]  Not very helpful
  • [ 3 ]  Satisfactory
  • [ 4 ]  Helpful
  • [ 5 ]  Very helpful

Rating scheme

We use the following scheme to convert the number scale into descriptive ratings:

4.75 – 5.00

Superior

4.25 – 4.75

Excellent

3.75 – 4.25

Very good

3.25 – 3.75

Good

2.75 – 3.25

Not bad

2.25 – 2.75

Questionable

1.75 – 2.25

Very bad

1.25 – 1.75

Extremely bad

0.00

Not rated yet

All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.